How to Order Raw Hair Directly from a Factory

Buying raw hair directly from a factory means you deal with the people who sort, weigh and sew the hair, not a reseller who buys from them. You get clearer specs, a lower price per bundle and someone who can actually answer "is this one donor?" The catch is that factories expect you to know what you want. You'll need a written list of textures, lengths and weights, a sample check, and a clear agreement on payment and shipping before anything gets made.

Why Order Raw Hair Directly from a Factory?

Every layer between you and the factory adds a markup and removes information. A reseller in the US might buy from a trading company in Vietnam, which buys from a factory. By the time the bundle reaches you, nobody in the chain can tell you whether it came from one donor or three, or how long it sat in a warehouse.

Going direct fixes most of that. You can ask what "raw" means to them and get a straight answer. At our factory, raw means hair cut from one person and never mixed with anyone else's. Virgin means two or three raw ponytails combined. Neither is steamed or chemically processed. You can also ask for a video call and look at your hair before it ships, which a reseller usually can't offer.

It isn't the right move for everyone, though. Factories have minimum orders, you handle import paperwork on your side, and the first order takes more back-and-forth than clicking "buy" on a US site. If you only need a couple of bundles for yourself, a local store is easier.

How to Find a Reliable Raw Hair Factory

Plenty of sellers call themselves a factory. Some are; many are traders with a nice website. Ask where the hair is made and whether every step happens in-house. A real factory will give you a street address, show the floor on a live video call, and talk comfortably about sorting by length and weight. A trader tends to send the same five product photos and gets vague when you ask who sews the wefts.

You can see how we work on the page about our factory in Dong Tho. All production happens there, from sorting to sewing, with QC at each step.

Steps to Order Raw Hair from a Factory

Choose Your Raw Hair Products

Start with what your customers already ask for, not with the full catalog. Say you're launching a small line with 14, 16 and 18 inch straight and one wave texture. That's a focused first order you can actually sell through.

Decide the format too. Weave bundles come machine-sewn as single weft (thin, long strip) or double weft (thicker, shorter strip), 100 g each, from 16 to 32 inches. Wig makers who ventilate their own units usually want bulk hair instead. If you're unsure which grade fits your price point, our guide on raw vs virgin hair covers how the two behave after a few months of wear.

Write it down as an order sheet. It saves days of messages.
 

Texture	Length	Weight	Notes
Straight	14" (36 cm)	300 g	single weft
Straight	16" (41 cm)	300 g	single weft
Straight	18" (46 cm)	300 g	double weft
Body wave	18" (46 cm)	300 g	natural wave

Not sure how many grams make a full head at each length? Check the hair weave length chart before you fill in the weight column.

Request Samples and Check Quality

Order a sample in the exact length and texture you plan to buy. A 12 inch sample tells you nothing about 22 inch hair, since longer hair is scarcer and the ends behave differently.

When it arrives, weigh it. Our bundles are 100 g with a 1 g tolerance, so anything way off is a red flag from any seller. Then wash it once without product and let it air-dry. Raw hair should keep its natural pattern, tangle very little when combed from the ends up, and feel the same from root to tip. Shed a little? Normal for a new weft. Handfuls in the sink? Not normal.

Our raw Vietnamese hair guide has a longer list of what to look for in the strands themselves.
 

Confirm Prices and Minimum Order Quantity

Ask for a written quote that lists every line: texture, length, weight and price per 100 g or per bundle. Prices change with length and texture, so a single "price per bundle" for a mixed order hides something.

Ask about the minimum order quantity and how it's counted. Some factories set the MOQ per order, others per length or per texture. That changes your first order a lot.

Choose Payment and Shipping Methods

Get the payment terms in writing: deposit, balance, and when each is due. Pick a method that leaves a record. Bank transfer, card and PayPal all do. Avoid paying a personal account that doesn't match the company you've been talking to.

For shipping, ask which courier they use, who pays import duties when the box lands in the US, and whether you'll get a tracking number on the day it ships. Express couriers are fast for small and mid-size orders; a forwarding agent can make sense once you're shipping heavier boxes.

Confirm Your Order Details

Before you pay the deposit, send back one final message with your order sheet and ask the factory to confirm it line by line. Check lengths, weights, weft type, texture names, the shipping address and the delivery method. Most "wrong hair" disputes start with a texture name that means one thing to the buyer and another to the factory. If you say "deep wave," ask for a photo of the exact pattern you'll get.

What to Check Before Placing a Bulk Order

Your bulk order should match the sample you approved, so keep the sample. Hold the new bundles next to it when they arrive and compare color, thickness and pattern.

Read the defect policy before you pay, not after. Ours works like this: report a problem within 1 to 7 days of delivery, and send an unboxing video, clear photos of the defect, and a photo of the bundle on a scale. Once the defect is confirmed, we agree with you on an exchange, a return to the factory for checking, or a refund based on what we find. Hair that's been bleached, cut or worn can't be returned. That's standard for raw hair, so film your unboxing every time, even when you trust the seller.
 

Common Mistakes to Avoid When Ordering Raw Hair

Skipping the sample is the big one. It costs a little and a few days, and it's the only real test you get.

A few more that come up again and again:

• Ordering every length "just in case." Long lengths cost more and sell slower. Stock what your clients buy.
• Mixing up raw, virgin and remy. Ask the factory to define each term in writing.
• Expecting identical color across batches. Raw hair is natural, so shades vary a little from donor to donor.
• Chasing the lowest quote. Hair that's cheap per bundle and steamed into a pattern won't hold up after a few washes.
• Not planning for duties and courier fees, which can change your real cost per bundle.
• Bleaching hair before you've checked it. Once it's lifted, it can't go back.

Ordering Raw Hair From Hair Vietnam

Here's how an order works with us. The minimum is 300 g per order, which is three 100 g bundles. It counts for the whole order, not for each length or texture, so a small first order can still cover more than one length.

You can buy one sample bundle in the length and texture you want. It's charged at the retail price plus shipping and isn't deducted from your first order. Extensions don't come as single samples, so a test order there starts at 300 g.

Production takes about two days. We ship with UPS, DHL, FedEx, EMS or through your forwarding agent, and boxes to the US usually arrive in 2 to 4 days. The deposit depends on the size of the order. We take bank transfer, Visa, PayPal, Western Union and MoneyGram, and you can book a video call to see your hair before it leaves. US import duties and taxes are paid by you, the buyer, so add them to your landed cost per bundle.

Ready to Place Your First Factory Order?

Send us your order sheet on WhatsApp with the textures, lengths and weights you want, and we'll quote each line. If you haven't tested our hair yet, start with one sample bundle in your best-selling length. You can also see how wholesale works on our wholesale hair page.

Frequently Asked Questions

Can I buy raw hair directly from a factory?

Yes. Most factories in Vietnam sell to overseas buyers once you meet their minimum order. You'll usually contact them on WhatsApp or email, send your texture and length list, buy a sample, then place the main order. You don't always need a registered business, but you do handle import on your side.

Do hair factories have a minimum order?

Almost all do, and it varies a lot between factories. Some count it in kilos, some in bundles, some per length. At Hair Vietnam the minimum for bundles and extensions is 300 g, or three bundles. Always ask how the minimum is counted before you build your order sheet.

How long does it take to get hair from a factory in Vietnam?

It depends on order size and the courier. For us, production is about two days and express shipping to the US usually takes 2 to 4 days after that. Large or custom orders take longer, and customs can add time, so don't plan a launch around the fastest possible date.

Is the sample price taken off my first order?

Some sellers deduct it, many don't. Ours isn't deducted: you pay retail price plus shipping for one sample bundle. Think of the sample as the cost of checking the hair before you commit real money, and order it in the exact length you'll stock.